Nivia

Privacy Policy

1Privacy Policy

Last updated: 23/04/2026

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website (the “Site”) or contact us regarding our services (the “Services”). By using the Site or contacting us, you agree to the terms of this Privacy Policy.

If you do not agree with this Policy, please do not use the Site or submit personal information to us.


1. Privacy Officer / Contact Details

We have designated a Privacy Officer responsible for overseeing our privacy practices.

Privacy Officer / Company Contact
Tall Pine Marketing & Publicity
E-mail: support@tallpine-marketing.com
Registration No.: 2264606577

You can contact the Privacy Officer using the details above for any questions, requests, or concerns related to this Privacy Policy or our handling of personal information.


2. Personal Information We Collect

We may collect the following types of personal information when you use the Site or contact us:

Identification and contact details

  • Name, job title, company name, email address, phone number, country/region.

Business-related information

  • Information about your company, projects, budgets, timelines, and any other details you voluntarily provide in contact forms, emails, or during consultations.

Technical and usage data

  • IP address, browser type and version, device identifiers, pages visited, time and date of visits, time spent on pages, referring URLs, and other diagnostic or analytical data (often through cookies or similar technologies).

Communication data

  • Content of your messages, emails, or other communications with us, including notes from calls or meetings.

We do not intentionally collect sensitive personal information (e.g., health data, union membership, religious beliefs) via the Site.


3. How We Use Personal Information

We may use your personal information for the following purposes:

To respond to inquiries and provide Services

  • Handling contact requests, providing quotes, booking consultations, and communicating about potential or ongoing projects.

To manage our relationship with you

  • Sending updates related to your requests, contracts, or projects; maintaining records of communications.

To operate, maintain, and improve the Site

  • Analyzing usage and performance, troubleshooting issues, and enhancing user experience.

To send marketing communications (where permitted by law or with your consent)

  • Sharing information about our Services, updates, or events that may be relevant to you. You can opt out at any time using the unsubscribe link or by contacting us.

To comply with legal obligations

  • Responding to lawful requests, fulfilling legal or regulatory requirements, and protecting our rights or those of others.

4. Processing and Storage of Personal Information

We process personal information based on one or more of the following legal grounds (where applicable, e.g., under GDPR):

  • Your consent (e.g., when you contact us or subscribe to communications).
  • Contractual necessity (e.g., to take steps at your request before entering into a contract, or to perform a contract with you or your company).
  • Legitimate interests (e.g., to operate our business, ensure Site security, manage client relationships, and improve our Services), provided that these interests are not overridden by your rights and freedoms.
  • Legal obligations (e.g., record-keeping, tax, or regulatory requirements).

We store personal information only as long as necessary for the purposes described in this Policy, or as required by applicable law (e.g., statutory retention periods). After this, we will securely delete or anonymize the data.


5. Personal Information and Consent

Personal information is required for us to:

  • Respond to your inquiries
  • Provide quotes for our Services
  • Arrange and conduct consultations
  • Enter into and perform contracts with you or your organization

By contacting the company through the Site, email, phone, or other channels, you acknowledge that you are voluntarily providing personal information and consent to our collection, use, and processing of that information in accordance with this Privacy Policy and applicable laws.

If you do not wish to provide personal information, we may not be able to respond fully to your requests or provide certain Services.


6. Cookies and Similar Technologies

We may use cookies and similar technologies (such as pixels or tags) to:

  • Enable basic Site functionality
  • Understand how visitors use the Site
  • Improve performance and user experience

Depending on your jurisdiction, you may be presented with a cookie banner or settings allowing you to accept or manage certain types of cookies. You can also control cookies through your browser settings, but disabling cookies may affect Site functionality.


7. Sharing and Disclosure of Personal Information

We may share personal information with:

Service providers and processors

Third-party vendors who provide services such as hosting, analytics, email delivery, CRM, or other operational support. These parties are contractually required to handle personal information securely and only according to our instructions.

Professional advisers

Lawyers, auditors, or consultants, where necessary to obtain professional advice or protect our rights and interests.

Authorities and legal bodies

Where required by law, regulation, or legal process, or to protect our rights, property, or safety, or that of others.

We do not sell personal information to third parties.


8. Cross-Border Data Transfers

We may process and store personal information in countries other than the one in which it was collected. This may include transfers to countries that may have different data protection laws than your country.

Where we transfer personal information across borders, we take appropriate measures to ensure protection in accordance with applicable data protection laws, which may include:

  • Using standard contractual clauses or similar safeguards
  • Ensuring recipients are subject to adequate data protection frameworks or certifications
  • Implementing appropriate technical and organizational security measures

By using the Site or providing personal information to us, you acknowledge and, where required by law, consent to the cross-border transfer of your personal information as described in this Policy.


9. Data Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, loss, misuse, or alteration. These measures may include:

  • Access controls and authentication
  • Secure hosting environments and encryption where appropriate
  • Regular monitoring and updates to systems and software

However, no transmission over the internet or method of electronic storage is completely secure. We cannot guarantee absolute security, but we are committed to continuously improving our safeguards.


10. User Rights

Depending on your jurisdiction and applicable law, you may have some or all of the following rights regarding your personal information:

Right of access

To obtain confirmation as to whether we process your personal information and, if so, to receive a copy and certain information about how it is used.

Right to rectification

To request correction of inaccurate or incomplete personal information.

Right to erasure (“right to be forgotten”)

To request deletion of your personal information in certain circumstances (e.g., if it is no longer necessary for the purposes for which it was collected or if you withdraw consent and no other legal ground applies).

Right to restrict processing

To request that we limit the processing of your personal information in certain circumstances (e.g., while accuracy is being verified or if you object to processing).

Right to data portability

To receive your personal information in a structured, commonly used, and machine-readable format, and to transmit that data to another controller where technically feasible and where processing is based on consent or contract.

Right to object

To object, on grounds relating to your particular situation, to processing of your personal information based on our legitimate interests, including profiling. You also have the absolute right to object to processing for direct marketing purposes.

Right not to be subject to a decision based solely on automated processing

To not be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, unless certain conditions under applicable law are met.

To exercise any of these rights, please contact us using the details below (see Section 12). We may need to verify your identity before responding to your request. We will respond in accordance with applicable legal timeframes.


11. Personal Information Complaints / Disputes

If you have any concerns, complaints, or disputes regarding our handling of your personal information, you can contact us using the information found in Section 1.

If you are not satisfied with our response or believe we are processing your personal information in violation of applicable law, you may also have the right to lodge a complaint with your local data protection authority or regulator.


12. Your Choices

You can:

  • Opt out of marketing emails at any time by using the unsubscribe link in our emails or by contacting us.
  • Decline to provide certain information, while understanding this may limit our ability to respond to your requests or provide Services.
  • Manage cookies and tracking technologies through your browser or device settings and any cookie banners we provide.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when it was most recently revised. Any changes will become effective when we post the updated Policy on the Site.

Your continued use of the Site after any such changes constitutes your acceptance of the revised Policy. If you do not agree with the changes, you should stop using the Site.